Panier d'achat

Returns or exchanges

<h3 data-fontsize="22" data-lineheight="31"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">The name "Hygienic" is used by Hygie Canada, developer and manufacturer of premium hygiene products</font></font></h3>

<h3 data-fontsize="22" data-lineheight="31"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Confidentiality</font></font></h3>

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<p>&nbsp;</p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">PRIVACY POLICY</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">At HYGIE CANADA INC. </font><font style="vertical-align: inherit;">("&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie&nbsp;</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> "), we respect your privacy. </font><font style="vertical-align: inherit;">The purpose of this privacy policy (the "Policy") is to inform you about how we collect your personal information, how we use it and the circumstances in which we may pass it on to third parties.&nbsp;</font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;undertakes not to collect, use or communicate your personal information other than in accordance with this Policy.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Scope and application</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">By accessing our website at </font></font><span><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">https://hygienic.com</font></font></span><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;(the “&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Site</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;”), using our services (the “&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Services</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;”), or initiating any other communication with Hygie by email, you agree to the terms of the Policy and any changes that may be made from time to time.</font></font></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">The personal information we collect and the purposes for which we collect it:</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">We collect, process and store personal information provided by you or by any device (including mobile devices) that you use to: use our Services, create a Merchant account, update or add information to your account; </font><font style="vertical-align: inherit;">or when you communicate with us in any way about our Services. </font><font style="vertical-align: inherit;">We may obtain personal information from you such as your name, age, mailing or email address, telephone number, financial information such as your credit card number, and the like (collectively “&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Personal Information</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;”). </font><font style="vertical-align: inherit;">We only use Personal Information for the purposes for which it was collected.</font></font></p>

<p>&nbsp;</p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Reason for collection</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie may collect and use your Personal Information for the following reasons:</font></font></p>

<ul>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Provide quality Services and allow you to enjoy them safely</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Adapt, improve our services and personalize your shopping experience</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Provide adequate support and manage requests and complaints in real time</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Send you updates, notices, announcements of advertising content, surveys, questionnaires; </font><font style="vertical-align: inherit;">and any additional information relating to our Services</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Comply with any applicable law and assist the various bodies responsible for applying the law, when Hygie deems in good faith that Hygie's collaboration is required by law or that it must meet the applicable legal requirements</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Prevent fraud, embezzlement, breaches, identity theft and any other illegal activity or misuse of the Services</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Ensure compliance with our Privacy Policy and our Terms of Use</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Manage breakdowns and failures</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Settle disputes, or assist in investigations</font></font></li>

</ul>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie may from time to time send its users communications relating to the Services, by email or otherwise. </font><font style="vertical-align: inherit;">You may choose to receive these communications from Hygie by checking the appropriate box on a form or otherwise, as the case may be. </font><font style="vertical-align: inherit;">You can decide at any time to unsubscribe from these communications by accessing your online user account and changing your user preferences. </font><font style="vertical-align: inherit;">We give you the opportunity to unsubscribe to these communications each time a communication is sent.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Cookies</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">When you visit our Site or access the Services through the Site, we may collect information that is not of a personal nature, including the type of internet browser or computer system you use, your IP address or domain name. the website from which you established the link to our Site (collectively the "&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Electronic Information</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">&nbsp;"). </font><font style="vertical-align: inherit;">In addition, when you visit our Site, we may enter certain information on your computer in the form of a "cookie" or similar file. </font><font style="vertical-align: inherit;">Cookies allow us to store certain information about your use of the Services, including the date of your most recent visit, pages viewed and files downloaded, if applicable. </font><font style="vertical-align: inherit;">Cookies allow us to tailor our Site to better meet your interests and preferences. </font><font style="vertical-align: inherit;">Hygie does not match the Electronic Information thus obtained with your Personal Information. </font><font style="vertical-align: inherit;">You can no longer be subject to cookies at any time by modifying the configuration of your computer. </font><font style="vertical-align: inherit;">If you decline cookies,</font></font></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">How your Personal Information is stored and communicated</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">We never disclose your Personal Information to third parties without your consent, with the exception of:</font></font></p>

<ul>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Any third party whose services have been retained by Hygie in order to carry out certain functions on our behalf (eg organization and management of services offered by Hygie, data processing, document management, etc.). </font><font style="vertical-align: inherit;">Hygie takes the necessary measures by contractual or other means to ensure that these third parties comply with this Policy and all applicable laws and regulations;</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Any entity in the event of a sale, merger or change of control of Hygie, in whole or in part, and only if the parties enter into an agreement according to which the collection, use and communication of the information is limited to the objectives of the business transaction; </font><font style="vertical-align: inherit;">and any public authority if required by law.</font></font></li>

</ul>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">We do not transmit your Personal Information to a promotional partner unless you have specifically consented to the communication of your Personal Information to them.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">We sometimes use service providers located outside of Canada. </font><font style="vertical-align: inherit;">It is possible that certain parts of the Personal Information may be transferred to another country and be subject to the laws of that country. </font><font style="vertical-align: inherit;">In this case, we take the necessary measures to ensure that our suppliers maintain the confidentiality of Personal Information.</font></font></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Security :</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">All data is stored on servers equipped with high security systems, protected against access by unauthorized persons and malicious use. </font><font style="vertical-align: inherit;">Only persons (employees or agents) who must have access to the information in the course of their duties have access to it.</font></font></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Advertisement</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie may allow, solicit or engage other companies to conduct advertising campaigns on the Services. </font><font style="vertical-align: inherit;">Some advertisers may use cookies on your computer in order to tailor the ads to your preferences in the course of their business activities. </font><font style="vertical-align: inherit;">The use of cookies by advertisers is subject to their own privacy policies and not to this Policy. </font><font style="vertical-align: inherit;">We therefore encourage you to carefully read the policies of these advertisers.</font></font></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">External hyperlinks displayed on our Site</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Our Site may contain links to websites operated by other companies. </font><font style="vertical-align: inherit;">By clicking on these links, you leave the Site. </font><font style="vertical-align: inherit;">Hygie has no control over the operation of these websites and the fact that they are listed on our Site does not in any way engage the responsibility of Hygie. </font><font style="vertical-align: inherit;">Any Personal Information that you transmit through these websites will be subject to their privacy policies.</font></font></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Changes to the privacy policy</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">From time to time, it may turn out that Hygie modifies this Policy. </font><font style="vertical-align: inherit;">Please consult it periodically. </font><font style="vertical-align: inherit;">An appropriate notice will be posted at the beginning of this Policy in the event of any modification.</font></font></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Information</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You can send a request at any time to have access to the personal information we have collected about you and to correct it if necessary. </font><font style="vertical-align: inherit;">If you have any questions about our Policy, how you can make a complaint or if you wish to remove your name from one or more of our mailing lists or update your Personal Information, write to us at contact@hygienic.com.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Please note that Hygie also offers you the possibility to update part of your Personal Information directly online, by accessing your user account.</font></font></p>

<p>&nbsp;</p>

<h3 data-fontsize="22" data-lineheight="31"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Returns and guarantees</font></font></h3>

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<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">These rules apply to all our products except in exceptional cases (see the product detail sheet).</font></font></p>

<p>&nbsp;</p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Return Policy: Online Shopping</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">1-All returns must be authorized by Customer Service</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">2-The return form must be completed for each return of goods</font></font></p>

<p><a href="https://hygienic.com/wp-content/uploads/2017/07/Formulaire-de-retour-de-marchandise-Hygie.docx"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Click here to download the form</font></font></a></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">3-Each return request must provide the following data:</font></font></p>

<ul>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Customer name and address</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Bill number</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Date of invoice</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Customer's purchase order number</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Quantity, number and description of the article</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Reason for return</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Batch number and expiration date</font></font></li>

</ul>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">4-The return delivery will be coordinated with customer service, who will notify the customer of the mode of transport and the place where the goods are to be shipped. </font><font style="vertical-align: inherit;">A Return Authorization (RMA) number will be issued and must be clearly marked on the box (s) of returned merchandise. </font><font style="vertical-align: inherit;">Return must be made within 3 days of RMA issuance. </font><font style="vertical-align: inherit;">Refund will be made once the goods are received and verified to our satisfaction. </font><font style="vertical-align: inherit;">Hygie Canada reserves the right to charge shipping, return and restocking costs on returned items. </font><font style="vertical-align: inherit;">Products purchased in promotion and / or products which become unsaleable once opened are not refundable for hygiene reasons. </font><font style="vertical-align: inherit;">Modified or discontinued items cannot be returned.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">5-Goods ordered in error will be returned and subject to a restocking charge of 25% of the total amount of the invoice and transport costs will be borne by the customer.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Certain products, such as the Facili-T ™ folding commode, may be returned within ten (10) days of receipt of the order, in perfect condition for resale, the seal (tie-wrap) intact, in its packaging. original unopened, with documentation, manuals, parts and accessories.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">6-Goods shipped in error will be returned at the expense of Hygie Canada, which will choose its own carrier.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">7-No return will be authorized in the following cases:</font></font></p>

<ul>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Products that are expired, or will be expired in less than six months;</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Partial sales units;</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Goods with an invoice date of 20 days or more;</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Products other than in their original packaging, or opened</font></font></li>

</ul>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">8- Hygie undertakes to cover the costs of transport and replacement of items if the error comes from it.</font></font></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Contact: Customer Service </font></font></strong><br><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Phone: 450.444.6777</font></font></strong></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Deliveries</font></font></strong></p>

<ul>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">To find out the exact date a package will arrive at its destination, visit the Delivery tab on a product page or add a product to your cart</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">All our packages are delivered via: Canada Post, Purolator, UPS</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">The time to process an order is approximately 3 days</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">We offer tracking of your packages from purchase to receipt, with an estimated date for each step of the process</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">The expeditions take place according to the following schedule:</font></font></li>

</ul>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Shipping hours</font></font></strong><br><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> Monday 1:00 p.m. to 4:30 p.m. </font></font><br><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Tuesday 1:00 p.m. to 4:30 p.m. </font></font><br><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Wednesday 1:00 p.m. to 4:30 p.m. </font></font><br><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Thursday 1:00 p.m. to 4:30 p.m. </font></font><br><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Friday 1:00 p.m. to 4:30 p.m.</font></font></p>

<p>&nbsp;</p>

<h3 data-fontsize="22" data-lineheight="31"><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Terms of use</font></font></h3>

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<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">The following terms of use and the other terms and conditions to which we refer below constitute our terms of use (the "&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Terms</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;") and govern your access and use of the content and the services (the "&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Services</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;" ), offered on or through http://www.hygienic.com and its affiliated sites (collectively, the “&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Site</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;”). </font><font style="vertical-align: inherit;">These Terms constitute a fully binding agreement between you (the "&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">User</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;" or "&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;"), Hygie Canada Inc., ("&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;" or "&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">We</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">&nbsp;"), Which owns all rights to the Services, as well as Hygie's affiliate marketers and any merchants from whom you purchase products and services (the"&nbsp; </font></font><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Merchant</font></font></strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;"> &nbsp;"). </font><font style="vertical-align: inherit;">You should therefore read these Conditions carefully.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">By accessing and / or using the Service, you acknowledge and agree to all the terms of these Terms. </font><font style="vertical-align: inherit;">If you do not agree to these Terms, We ask that you refrain from using the Service. </font><font style="vertical-align: inherit;">Hygie reserves the right, at its sole discretion, to update, revise, supplement or otherwise modify these Terms, and to impose new terms and conditions from time to time in relation to your use of the Service. </font><font style="vertical-align: inherit;">These changes will come into effect immediately and will be incorporated into the Conditions upon notice to that effect, which may be given by any reasonable means, including by posting on the Site. </font><font style="vertical-align: inherit;">Your continued use of the Service following such notice will be deemed to constitute your acceptance by you of the updated Terms. </font><font style="vertical-align: inherit;">The changes do not apply retroactively.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Please note that Merchants may also from time to time and in certain cases provide for terms and conditions which will govern your relationship as well as your rights and obligations with Hygie.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">USE OF THE SERVICE</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You agree to use the Service for lawful purposes only and in a manner that does not infringe any rights or restrict or hinder the use of the site by any person.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You must not copy, save or otherwise use data from the Service's database, except as expressly permitted by these Terms. </font><font style="vertical-align: inherit;">This clause does not have the effect of limiting your use of the database as provided for by the Service and for the purposes of private and personal use of the Service.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You may not, without limitation:</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(i) duplicate the Service or any material and / or content contained therein;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(ii) create derivative works based on the Service or any material and / or content contained therein or integrate it into a service owned by you;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(iii) use the Service or any material and / or content contained therein for commercial purposes, or for public display, performance in public, sale or rental;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(iv) distribute the Service or any material and / or content it contains, except as specifically provided for in the Service; </font><font style="vertical-align: inherit;">or</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(v) resell, redistribute or sublicense the Service or offer it for rental.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You also cannot:</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(i) remove any copyright notice or other proprietary notice from the Service and / or the content it contains;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(ii) bypass any encryption or other security tool used anywhere on the Service (including stealing usernames and passwords or using another person's username and password in order to '' access a reserved area of &#8203;&#8203;any part of the Service);</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(iii) use any data mining tool, robot or similar tool for collecting and extracting data on the Service;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(iv) decompile, reverse engineer, modify or disassemble any software aspect of the Service and / or content; </font><font style="vertical-align: inherit;">or</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(v) sell, rent, license or sub-license, transfer, distribute, retransmit or otherwise assign to a third party the material and / or content or your right to access and use the material and / or content such than granted above. </font><font style="vertical-align: inherit;">You agree to cooperate with Hygie to immediately cease any unauthorized use.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You acknowledge, consent and agree that Hygie has access, stores and discloses information relating to your account as well as its content if required by law or if Hygie believes in good faith that such access, retention or disclosure is reasonably necessary for:</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(i) comply with legal process;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(ii) enforce these Terms;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(iii) respond to allegations that material infringes the rights of third parties;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(iv) respond to your customer service requests; </font><font style="vertical-align: inherit;">or</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(v) protect the rights, property or personal safety of Hygie, the Service, the Merchants, the Users and the public.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Any unauthorized use of the Service or any material and / or content contained therein will terminate your use of the Service immediately, without notice and liability whatsoever.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">REGISTRATION</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Use of the Service and certain parts of the Site requires registration. </font><font style="vertical-align: inherit;">Registration is only available to users who have reached the age of majority in their province, state or country of residence and for whom the right to use the Service has not been suspended or revoked by Hygie, for any reason whatsoever.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">If you choose to register, you agree to provide complete, accurate, truthful and up-to-date information. </font><font style="vertical-align: inherit;">Providing faulty or erroneous information could prevent you from using the Service and could hinder Hygie's ability to communicate with you. </font><font style="vertical-align: inherit;">If We believe that the information transmitted is not complete, accurate, true and up to date, We may, in our sole discretion, terminate your access to the Service, in addition to any other remedy available under these Terms or any applicable law.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">The username you provide during registration will be used to identify you when you use the Service.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You should keep your username and password secure to prevent unauthorized use. </font><font style="vertical-align: inherit;">You represent and warrant that you will not disclose your password to anyone and that you will not provide access to the Service to anyone. </font><font style="vertical-align: inherit;">Make sure to change your password frequently. </font><font style="vertical-align: inherit;">You agree to immediately notify Hygie of any unauthorized use of your account or any other breach of security. </font><font style="vertical-align: inherit;">You are responsible for any unauthorized use of the Service made using your account until you notify Hygie about it. </font><font style="vertical-align: inherit;">Unauthorized access to the Service is illegal and constitutes a violation of these Terms.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Access to the Service, including any material associated with your registration information, is non-transferable.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">END OF SERVICE</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You can terminate your registration, access and use of the Service at any time and for any reason.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You agree that Hygie may, without prior notice, immediately terminate or limit your access to the Service, at any time and for any reason that Hygie deems appropriate, in its sole and absolute discretion. </font><font style="vertical-align: inherit;">Whenever possible, We will notify you when your account is closed.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Such purpose or limitation may be motivated, without limitation, by</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(i) violation of these Terms or other terms and conditions or guidelines for use related to them,</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(ii) a request made by a law enforcement agency or other government agency,</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(iii) the interruption or modification of the Service (or any part of it),</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(iv) unexpected technical or security issues or issues,</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(v) long periods of inactivity,</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(vi) your involvement in fraudulent, illegal or apparently illegal activities,</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(vii) your involvement in any act that is harmful or may be harmful to Hygie or a third party, or</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">(viii) the intentional delivery of faulty or erroneous information.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You agree that any end and limitation of access for cause is carried out at the sole discretion of Hygie, and Hygie will not be liable to you or any third party for any purpose or limitation of access to the Service.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">USER CONTENT</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">The Service allows all Users to submit and publish information and content that is made available to other Users. </font><font style="vertical-align: inherit;">You are solely responsible for your submissions and the consequences of their publication.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">PROHIBITED PUBLICATIONS</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">When you submit content to be published by the Service, you must ensure that it is legal. </font><font style="vertical-align: inherit;">Thus, by way of illustration, you may not in particular submit any content:</font></font></p>

<ul>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">creating a risk to the safety, security or health of a person;</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">identifying other people without having obtained their consent;</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">which is false, illegal, defamatory, libelous or which infringes the right to the private life of others;</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">who is harassing, offensive, threatening or vulgar;</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">which encourages behavior which may be considered a criminal offense, or which gives rise to civil liability or other legal action;</font></font></li>

<li><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">which is otherwise prohibited by law or under these Terms.</font></font></li>

</ul>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie does not endorse any content or any opinion, recommendation or advice, and accepts no responsibility for the content submitted.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie may refuse to post or immediately delete any content that you have submitted if you have violated these Terms or if you have engaged in an act or omission that is harmful or may harm the Service, its Users or Hygie. </font><font style="vertical-align: inherit;">In such cases, Hygie may also prevent you from posting additional content on the Service.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">CONTENT RIGHTS</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">When you submit content to be published on the Service, you represent and warrant that you are authorized to publish the content and allow Hygie to publish the content. </font><font style="vertical-align: inherit;">Hygie does not obtain any property rights relating to the content of your submissions.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">CONTENT REVIEW</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie may check content before or after posting, prevent posting of inappropriate or otherwise inadequate or erroneous content, or remove such content after posting.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie reserves the right to determine, in its sole discretion, the content to be published, the duration of its publication, its location, its design and any other matter relating to the publication of content within the Service. </font><font style="vertical-align: inherit;">Hygie does not guarantee that all content will be published, in general or for a limited time.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">The content submitted by Users for publication does not reflect the opinions of Hygie. </font><font style="vertical-align: inherit;">The posting of content does not guarantee its validity, reliability, accuracy, legality or that it is up to date.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">INTELLECTUAL PROPERTY RIGHTS</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">All intellectual property rights related to the Service and its database, including copyrights, trademarks, industrial designs, patents and trade secrets - are the exclusive property of Hygie or are duly used under license by Hygie. </font><font style="vertical-align: inherit;">The Service is protected, among other things, by the Copyright Act of Canada, or by the provisions of any other law, in Canada and abroad.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">The copying, distribution, public display, performance in public via communication, transmission to the public, modification, adaptation, processing, creation of derivative works, sale or rental, of any part of the Service, in any way or using any means without the prior written consent of Hygie, is strictly prohibited. </font><font style="vertical-align: inherit;">“Hygienic.com”, “Hygie”, the Hygie logo and other trademarks and / or service marks are the property of Hygie and may not be used in the aforementioned ways.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie can protect the Service by technological means intended to prevent unauthorized use of the Service. </font><font style="vertical-align: inherit;">You agree not to circumvent these means. </font><font style="vertical-align: inherit;">The infringement of the rights relating to the Service will in itself result in the termination of all your rights under these Terms.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">USER'S OBLIGATIONS</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You acknowledge and accept, with the complete exemption of Hygie, that:</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">1. The sale is concluded directly between you and the merchant, Hygie acting only as an intermediary, without any liability, except those specifically identified in these conditions;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">2. If any damage or loss is caused to a product delivered through the Service and you have not purchased insurance available on the Site to cover such damage or loss, you will be responsible for such damage or loss;</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">RISK OF LOSS</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">All products purchased from a Merchant are delivered to you by a third party carrier. </font><font style="vertical-align: inherit;">Upon delivery, the risk of damage or loss of the products and the merchandise will pass to the purchaser at the time the Merchant hands over the products and merchandise to the carrier. </font><font style="vertical-align: inherit;">If these products cross an international border, the risk of loss will pass to the buyer once the products leave customs. </font><font style="vertical-align: inherit;">Since the delivery of products may be affected by events beyond the control of Hygie, Hygie cannot be held responsible for delays in delivery. </font><font style="vertical-align: inherit;">At all times, Hygie will, however, endeavor to effectively coordinate delivery with carriers and Merchants.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">MERCHANT POLICIES</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You acknowledge and agree to Hygie's entire disclaimer, that merchants may from time to time and in some cases, present policies and terms and conditions which will govern your relationship with the relevant Merchant and your use of the Services. </font><font style="vertical-align: inherit;">Check the individual policies of each Merchant before purchasing a product or service.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">LIMITATION OF LIABILITY AND WARRANTIES</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygieia provides the service and the content included therein for “as is” and “as available” use. </font><font style="vertical-align: inherit;">They cannot be customized to meet the needs of each user. </font><font style="vertical-align: inherit;">We disclaim all warranties and representations, express or implied, with respect to the Service, including, without limitation, any warranty of merchantability and fitness for a particular purpose, functionality, quality, lack of VIOLATION, title, compatibility, performance, safety or accuracy.</font></font></p>

<p><strong><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You acknowledge and agree that you assume full, sole and exclusive responsibility for the use of the Service and that use of the Service is entirely at your own risk.</font></font></strong></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie makes every effort to provide you with satisfactory and high quality service. </font><font style="vertical-align: inherit;">However, We do not warrant that the Service will operate uninterrupted or be error-free, or that it will always be available or free from any harmful component, or that it is secure, protected from unauthorized access, immune to damage, free from failures, bugs or failures, including, but not limited to hardware failures, originating either from Hygie, Merchants or Carrefours.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie, including its officers, directors, shareholders, employees, suppliers, subcontractors and agents will not be liable for any direct, indirect, incidental or any other damage or loss (including loss of profit and loss of data ), costs, expenses and payments, arising out of or in connection with the use of or inability to use the service, or any failure, error or failure in the operation of the Service, or any fault or error committed by our staff or anyone acting on their behalf, or your reliance on the content of the Service, including content from third parties, or any communication with the Service, or with other users on or through the Service, or from any refusal or cancellation of your user account, or retention, deletion,disclosure and any other use or loss of your content on the Service.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Your use of the Service may be subject to various local, state, national, or international laws and your rights may vary from jurisdiction to jurisdiction. </font><font style="vertical-align: inherit;">Because some countries do not allow the imposition of restrictions on warranties and / or the exclusion or the imposition of limits on damages, the limits and / or exclusions contained herein may not apply to you. </font><font style="vertical-align: inherit;">Any provision hereof will be unenforceable only to the extent that it is prohibited under applicable law.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">LINKS AND COMMERCIAL INFORMATION IN THE SERVICE</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie may integrate advertising and / or information of a commercial nature into the Service. </font><font style="vertical-align: inherit;">The source of such information may come from Hygie or third parties. </font><font style="vertical-align: inherit;">It is understood that the commercial content published by Hygie does not constitute a recommendation or an encouragement by Hygie to buy the products or services advertised.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">To the extent that the Site includes links to services or applications not operated or managed by Hygie or content that does not emanate from Hygie, Hygie will not be responsible for any liability arising from your trust in or in connection with such services, applications or content.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">BREACH AND INDEMNIFICATION</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Without derogating from the provisions of any applicable law, you agree to indemnify and hold harmless Hygie and its related companies, subsidiaries, partners, Ambassadors, employees, officers, directors and agents, in the event that you violated these Terms or unlawfully operated the Service. </font><font style="vertical-align: inherit;">This indemnity must cover all costs, payments, losses, lost profits or any other damage, direct or indirect, monetary or not, incurred by Hygie, its employees, officers, directors or agents, including but not limited to legal costs and legal fees incurred by the parties mentioned above.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">FORCE MAJEURE</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie will not be responsible for any failure to perform due to unforeseen circumstances or causes beyond its reasonable control, including but not limited to: acts of nature, such as fire, flood, earthquakes, hurricanes, storms or other natural disasters; </font><font style="vertical-align: inherit;">war, riots, fires, embargoes, acts of civil or military authorities or terrorism; </font><font style="vertical-align: inherit;">strikes or interruptions in transportation, utilities, fuel, energy, labor or materials; </font><font style="vertical-align: inherit;">hacking, spamming or any failure of computers or servers.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">MODIFICATION OF THE SERVICE</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Hygie reserves the right at any time to modify or interrupt, temporarily or permanently, the Service (or any part of it), with or without notice. </font><font style="vertical-align: inherit;">You agree that Hygie is not liable to you or any third party for any modification, suspension or interruption of the Service or any part of it.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">APPLICABLE LAW AND JURISDICTION</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">These Conditions and the Service will be governed exclusively by the laws of the Province of Quebec and the federal laws applicable therein, without giving effect to the principles of conflicts of laws. </font><font style="vertical-align: inherit;">Any dispute, remedy or claim arising out of or in connection with these Terms or the Service shall be under the exclusive jurisdiction of the competent courts in the judicial district of Montreal, Province of Quebec, Canada.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">WAIVER AND SEVERABILITY</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">Failure by Hygie to exercise or enforce any right or provision of these Conditions does not constitute a waiver of such right or to avail itself of such provision. </font><font style="vertical-align: inherit;">If for any reason a court of competent jurisdiction determines that any provision of these Terms, or any part thereof, is unenforceable, the parties nonetheless agree that the court should ensure that the intentions of the parties, such as reflected in the provision, have full effect, and the remainder of these Terms will continue to be fully enforceable and in effect.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">DELIVERY POLICY</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You acknowledge having read and understood the provisions of the Delivery Policy and, therefore, agree to be bound by these provisions.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">RETURN AND EXCHANGE POLICY</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You acknowledge having read and understood the provisions of the Return and Exchange Policy and, therefore, agree to be bound by these provisions.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">COMPLETE AGREEMENT</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">These Terms, along with all agreements and policies mentioned therein, constitute the entire and complete agreement between you, the Merchants and Hygie with respect to the Service.</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">CONTACT US</font></font></p>

<p><font style="vertical-align: inherit;"><font style="vertical-align: inherit;">You can contact us regarding any question regarding the Service, via contact@hygienic.com. </font><font style="vertical-align: inherit;">We will make every effort to process your request promptly.</font></font></p>